Orthopaedic office chairs and ergonomic accessories

Privacy Policy and Cookies

You need to know this


Our Commitment To Privacy - Data Protection Act Registration No: Z8373745, UK Data Protection Act 1998, Privacy and Electronic Communications (EC Directive) Regulations EU Cookie Regulations May 2011, EU General Data Protection Regulation May 2018. SafeBuy Code of Practice.

Simply put you have the right to know what happens to any pesonal data you provide us with and what happens to it afterwards. How we process your data is outlined below, following which that data is maintained either on our PCs (with encrypted hard drives) or hardcopy in a secure area. Following the period we are legally required to hold corporate documents, these are then professionally shredded and certificated by a third party company.

Prior to checkout we have to make you aware of how we handle YOUR data. Gaining your consent to process your data is important and you cannot checkout on our website without visiting this page and acknowledging at checkout that you have read and understand our Policy.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.


The Information We Collect:
This notice applies to all information, incl. cookies, collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name - Address - Email address - Phone number - Credit/Debit card details when provided offline. Any other information necessary for processing your order.
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name - Address - Phone Number
This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.
The Information We DON'T Collect:
We use the information you provide about yourself when placing an order only to complete that order. This can only be achieved by us placing cookies onto your computer. We do not share this information with outside parties except to the extent necessary to complete that order. Cookie opt-out is not to agree to our terms & conditions during checkout and you will be unable to shop online with us.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Data will only be released to third parties where it is necessary to process the order or where we are required in law to provide such information (e.g. the police)
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Credit Card Security You are transferred from our website to make card payments with our designated payment processor - SagePay.

Transaction security

All transaction information passed between merchant sites and the SagePay VSP Systems is encrypted using secyure SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the SagePay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage

Once on SagePay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks

SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access

No individuals within SagePay are able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because our systems never display the full card numbers, even on administration screens.

Copyright Notice
Copyright © www.backchairs-direct.co.uk Backchairs Direct Limited


Cookies - Most websites in the world use Cookies.


These text files contain small amounts of information which are downloaded to your device when you visit most websites.

Cookies are then sent back to the originating website on each subsequent visit.

Cookies are useful because they help the website function efficiently.

We do not use cookies to:

- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties

We use the information you provide about yourself when placing an order only to complete that order. This can only be achieved by us placing cookies onto your computer. We do not share this information with outside parties except to the extent necessary to complete that order. Cookie opt-out is not to agree to our terms & conditions during checkout and you will be unable to shop online with us. Should you wish to remove or not use cookies from our site you can adjust your browser settings to stop them, however doing so will likely mean that our site will not work as you would expect.

To learn more about adjusting your browser settings Click Here

We use cookies to make our website work including:

- Allowing you to add comments to our site
- For data transfer during the checkout process with our payment service provider.
- There is no way to prevent these cookies being set other than to not use our site.
- Visitor non personalised tracking. E.G. Analytical data only.


Social Website Cookies

So you can easily Like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies for example are set by:

- Facebook
-Twitter
- Google Plus

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Analytics Cookies:

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Anti-Spyware

Many of the current anti-spyware programs available can be set very easily to stop malicious cookies from being added to your computer and are generally considered a better alternative to turning off cookies in your browser completely

Granting us permission to use cookies


We use the information you provide about yourself when placing an order only to complete that order. This can only be achieved by us placing cookies onto your computer. We do not share this information with outside parties except to the extent necessary to complete that order. Cookie opt-out is not to agree to our terms & conditions during checkout and you will be unable to shop online with us .
Should you wish to remove or not use cookies from our site you can adjust your browser settings to stop them, however doing so will likely mean that our site will not work as you would expect.


Website Function Cookies - Our own cookies


We use cookies to make our website work including:

- Allowing you to add comments to our site
- For data transfer during the checkout process with our payment service provider.
- There is no way to prevent these cookies being set other than to not use our site.
- Visitor non personalised tracking. E.G. Analytical data only.


Social Website Cookies

So you can easily Like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

- Facebook
- Twitter
- Google Plus

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.


Anonymous Analytics Cookies:

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

For more information on Cookies visit www.allaboutcookies.org


ANTI SPYWARE


Many of the current anti-spyware programs available can be set very easily to stop malicious cookies from being added to your computer and are generally considered a better alternative to turning off cookies in your browser completely.