What you need to know
|Office Chairs and Desks||Chairs generally manufactured to order typically 3-4 weeks, subject to specific requirements and quantities. We notify you prior to dispatch. Desks typically 2-3 weeks from order.|
|Back Care Products & Ergonomic Accessories||Typically 3-4 business day delivery. However some products, are made to order and could be longer. If you have not received your item within 5 business days kindly advise us so we can follow up with the manufacturer.|
Delivery expectations do not include public holidays. Our Specialist office chairs are manufactured to order. Due to the specialist nature of the chairs we do not hold any stock. Delivery as indicated is typically 3-4 weeks, if it is likely to exceed that expectation we willl notify you. Please advise us immediately if your items fail to arrive once you have been notified of the dispatch. Please keep all original packaging, as this must be used if items are returned to us, failure to do this will attract additional charges. Assembly – Many larger products now have to be delivered in smaller parcels and our office chairs are no exception. We would prefer to send our office chairs fully assembled but couriers no longer accept such large boxes. Full assembly and operating instructions are provided and the good news is that no tools are required for assembly. Unless otherwise indicated delivery is in cartons to your door. However, courier companies reserve the right to withhold door delivery if there is restricted access or lifts out of order etc. We have no control of this aspect of delivery. Couriers will generally leave a calling card in the event of a failed delivery, for you to re-arrange directly with them a suitable day. Should you arrange for the items to be left unsigned for, then we cannot accept any responsibility for loss or damage.
Delivery is £11.50 plus VAT for all products within the UK,